You can find the answers to the most commonly asked questions on our FAQ page.

At Focus Cash Loans, we place immense importance on the security and privacy of our customers. Our commitment to maintaining a trustworthy and transparent lending environment is unwavering. In this regard, we want to highlight several critical aspects of our operational ethics and security measures:

  • No Cold Calls or Unsolicited Emails: We do not engage in cold calling or sending unsolicited emails offering large loans. Our loan services, including offers up to $1,500, are provided strictly through legitimate and direct inquiries made by customers. Any claims of such offers coming unsolicited from us should be considered as fraud.
  • Legitimate Loan Procedures: As a licensed payday loan lender, our processes are straightforward and transparent. We adhere to strict regulations to ensure fair and responsible lending practices.
  • Warning Against Gift Card Scams: Under no circumstances would we send funds and then ask a customer to purchase a gift card or provide gift card numbers. Any request of this nature is fraudulent and does not originate from Focus Cash Loans.
  • Exclusive Use of for Banking Verifications: For the safety and security of your banking information, we conduct all banking verifications exclusively through our trusted provider, It is crucial for protecting your personal information that you do not enter your banking credentials on any other site.

Your Security Is Our Priority

We urge our customers to exercise caution and verify the authenticity of any communication claiming to be from Focus Cash Loans. Our protocols are designed to protect you from potential fraud and ensure a safe, secure, and positive loan application experience. If you receive any communication that seems suspicious, especially those involving gift cards or unsolicited loan offers, please contact us directly for verification:

Toll-Free Phone: 1-877-605-6262

By staying informed and cautious, you play a vital role in safeguarding your personal and financial information. Focus Cash Loans is dedicated to providing a secure and reliable service, emphasizing the importance of transparency and integrity in all our customer interactions.

If you did not find answers to your questions on our FAQ page, you may email us your question to

3333 Kingsway, Vancouver, British Columbia V5R 5K6
Tel: (604) 439-7667 Fax: (604) 439-7664
Toll Free Phone: 1-877-605-6262
Toll Free Fax: 1-877-605-6263


You can apply for a loan with Focus Cash Loans 24/7/365!

Our customer service agents are here to help you during the following hours:

Monday to Thursday: 10:00 am – 6:00 pm (PST)
Fridays: 9:00 am – 7:00 pm (PST)
Saturdays: 11:00 am – 5:00 pm (PST)